Term & Conditions

Please be aware that this service is for quote & booking confirmations only. Payment for which may be made online through our secure service "PayPal" or by telephoning 0208 810 50 60. A charge may be levied to cover the cost of processing a credit card. Cancellations up to 48 hours before travel may attract a maximum service fee of 50%. Thereafter no refunds will be available. If in the event that we are unable to fulfill your booking, we reserve the right to cancel the booking and refund any monies paid, less any credit card commissions.

May we take this opportunity of thanking you for your patronage. One of our team will be calling you shortly to verify your booking and to give you the contact details of the driver selected for your journey.

For those customers paying by cash or credit card, you may request a receipt from your driver. If, for any reason you did not receive a receipt for your journey, please feel free to email this office for a receipt to info@door2doorcabs.com quoting your reference number.

Clients booking with Door2DoorCabs can travel secure in the knowledge that vehicles are fully insured and drivers have been licensed by a local authorities. We pride ourselves in giving clients a courteous, efficient and competitively priced service.

No surcharges are added for Toll Fees, Car Park Charges or Night Charge Tariffs.

Whilst Door2DoorCabs make every effort to get you to your destination on time, they cannot be held responsible for any foreseen and unforeseen events that may cause delay. It is the responsibility of the hirer to check their travel schedules, for example flight and departure times in advance of travel. Any recommendations as to time of departures or vehicle type or any other advice given by Door2DoorCabs or their staff are merely suggestions. The final decision rests with the person making the booking. No claim or action can be made against Door2DoorCabs for such failures. By using the services of Door2DoorCabs you agree to abide by these conditions.

Our Terms of Business are set in this site at different pages, including the FAQs.  The COMMON SENSE of what is expected from a prebooked, mainly unpaid for in advance, taxi service according to the current socioeconomics of the UK. We try our best to excel, giving you the best value for your money.

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